Your Privacy
Matters to Us

We collect information you voluntarily provide when making a purchase, creating an account, or contacting us — as well as certain data collected automatically when you visit our website.

We use the information we collect to provide and improve our products and services, process purchases and transactions, respond to inquiries and support requests, and personalise your experience.

We also use your data to send order updates and promotional communications (with your consent), improve website functionality and security, detect fraud or misuse, and comply with legal obligations.

Marketing communications may be sent via email, SMS, WhatsApp, or similar channels in accordance with applicable laws. You may opt out at any time using the unsubscribe option or by contacting us directly. We will never use your data in ways inconsistent with this policy or beyond your reasonable expectations as a customer.

We use cookies and similar technologies to improve website functionality, analyse traffic, remember preferences, and provide relevant marketing content. Some cookies may be placed by trusted third-party service providers.

Essential Cookies — Required for the site to function (shopping cart, login sessions). These cannot be disabled. Analytics Cookies — Help us understand how visitors use our site. Preference Cookies — Remember your settings and choices. Marketing Cookies — Used to deliver relevant advertisements (with your consent).

You may disable cookies through your browser settings, though certain website features may not function properly. Where required by law, we will obtain your consent before placing non-essential cookies. Your information may be processed or stored on servers outside India by trusted service providers subject to appropriate safeguards.

We do not sell or rent your personal information. We only share data with trusted third-party providers who assist us in operating our business, and only to the extent necessary to perform their services.

Payment Processors (secure payment data) · Shipping Partners (name & address for delivery) · Website Hosting (our store may be hosted via third-party providers including Shopify Inc.) · Analytics Providers (anonymised usage data) · Marketing & Email Services (for order and promotional communications)

We may also disclose information where required by law or to protect our legal rights. Our website may contain links to third-party websites — we are not responsible for their privacy practices and encourage you to review their policies separately.

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, disclosure, or loss. No method of electronic transmission or storage is completely secure; however, we are committed to maintaining the highest reasonable standards of protection.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy and to comply with legal, accounting, and reporting requirements. When no longer required, we will take reasonable steps to securely delete or anonymise your information.

Order data is typically retained for 7 years (as required by Indian GST regulations). Account data is retained while your account is active, plus a reasonable period after closure. Marketing data is held until you unsubscribe. You may request deletion at any time — subject to applicable legal retention requirements.

Subject to applicable laws, you have full control over your personal data and may exercise the following rights at any time:

To exercise any of these rights, contact us at support.jottravel@gmail.com. We will respond within a reasonable timeframe in accordance with applicable law.

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children without appropriate authorisation where required by law.

If we become aware that personal data has been collected from a child without proper consent, we will take reasonable steps to delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date.

Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.